Frequently Asked Questions

In which areas do you carry out repairs & maintenance?: Anywhere in North Tyneside.
Is there a call-out charge for repairs & maintenance?: No. I will give an estimate of the cost in advance, assess the job on site, and offer a fixed quotation before proceeding. If the quotation is unacceptable or I am unable to provide a solution, no fee is payable.
What happens if my computer goes wrong again after you have fixed it?: All repairs are covered by a 14-day guarantee: if you experience further difficulties within this period, I will attend to them at no extra charge or offer a full refund.

Do you supply computer equipment, spare parts or software?: Yes, if required. Alternatively I can advise you on what to buy and how much it is likely to cost.
In which areas do you provide web design and software development services?: Anywhere in the United Kingdom.

In which areas do you offer tuition?: Anywhere within 5 miles of Cullercoats.
Do you support Apple Mac users?: Occasionally, depending on the services required.